Account & Data Deletion
Account Closure Process
1. Your Right to Erasure
We respect your right to control your digital footprint. If you no longer wish to use My Invite Studio or host your wedding website with us, you have the absolute right to request the permanent deletion of your user account and all associated personal data from our active systems.
2. What Gets Deleted
When an account deletion request is processed, the following data is permanently purged:
- Your user profile (Name, Email, Authentication identifiers).
- All created wedding websites resulting in an immediate 404 Not Found globally.
- All user-uploaded photos, videos, and music stored in our private buckets.
- All RSVP entries, meal preferences, and guestbook messages associated with your invitations.
Note on Backups: Please be advised that your data may remain in encrypted cold-storage backups for up to 30 days post-deletion before being permanently overwritten.
3. How to Request Deletion
There are two primary ways to initiate an account deletion:
- Self-Service: Navigate to your
Account Settings > Danger Zone > Delete Account. You will be prompted to re-authenticate to confirm the deletion instantly. (Feature rolling out soon). - Support Request: Email our privacy team from the email address registered to your account with the subject line "Account Deletion Request." We will process this request within 48 hours.
4. Financial Records Retention
While your personal data and User Content are deleted, please note that we are legally required by tax authorities to retain transactional billing records (e.g., invoices for publishing your website) for up to 7 years. These records are segregated and not linked to any active user identifiers.